Shontel Littles, Billing & Insurance Specialist
Shontel is the CEO of Complete Medical Billing & Advocacy and a professional in billing, coding and practice management. Shontel has been working in the healthcare field since 1998 representing various medical and dental organizations. Her areas of expertise are practice management & Medical/Dental insurance billing and collections. In addition to working with CMBA, Shontel enjoys reading, traveling and family time.
Ingram Land-Deans, MS, CCC-SLP
Ingram, a proud North Carolina native and mother of an adorable two-year son, is a seasoned and passionate speech-language pathologist with sixteen years of experience working with preschool, school-aged, middle school and high school students with diverse speech and language needs. She also is a university instructor at North Carolina Agricultural and Technical State University where she teaches Speech-Language Pathology and Speech Communication courses. Her education training in speech-language pathology stems from an extensive educational background. She holds a Bachelor of Arts degree in Speech-Language Pathology from North Carolina Agricultural and Technical State University, a Masters in Communication Sciences and Disorders-with a concentration in speech-language pathology, from Michigan State University and encompasses a specialization license in Child Language Development and Disorders Research from East Carolina University. Ingram also is nationally certified through the American Speech Language and Hearing Association (ASHA) and is state licensed through the North Carolina Board of Examiners of Speech-Language Pathologist and Audiologist. Relative to her specializations, Ingram is knowledgeable and experienced in evaluation and treatment of a variety of communication disorders, however, she is specialized in evaluation and remediation of language-literacy disorders, articulation disorders, stuttering disorders and with aiding functional communication through Assistive Technology Devices in children and teens with Multiple Disabilities. While working in the North Carolina Public Schools, Ingram served on the Assistive Technology Team, where she trained teachers and students how to use Assistive Technology for interactive communication/participation during instruction.
Working with children of all ages is her passion as motivating her clients to realize and achieve their “maximum potential” in their communication, education and goals/dreams is her focus and commitment. Ingram believes optimal communication is achieved by family and teacher involvement in the therapy program in order to enable the development of child transfer and maintenance of communication strategies learned in therapy. Like the quote, “It takes a village to raise a child,” Ingram believes “It takes family, educators and therapists working together to develop functional communication efficiency in our children.”
Susan Jerchower, MS, CCC-SLP
Susan has a passion for working with children and families! She has almost 20 years of experience as a speech-language pathologist and has worked in North Carolina, Northern Virginia, and New York. Susan has experience in the public school system, clinic, home-based, and hospital settings. She especially enjoys working with parents and caregivers to incorporate therapy strategies into daily routines. Susan obtained her Bachelor of Arts in Psychology and Master of Science in Speech-Language Pathology from the University of North Carolina at Chapel Hill. She is a member of the American Speech-Language-Hearing Association, the North Carolina Speech-Hearing and Language Association, and the North Carolina Infant Mental Health Association. Susan holds her Infant-Toddler Family Specialist Certification. Her areas of interest include early intervention, working with children with autism spectrum disorders, childhood apraxia of speech, receptive and expressive language delays, and phonological processing/articulation disorders. Susan lives in Cary with her husband, two children, and the family dog Josey.
Cindy Crockett, MS, CCC-SLP
Cindy has over 23 years of experience as a Speech/Language Pathologist in a variety of settings. Since arriving in North Carolina, she has enjoyed working with children with communication disorders in early intervention therapy in homes, preschools and elementary schools. Cindy’s areas of expertise include diagnosis and treatment of most speech and language disorders, including articulation, language, phonological process, and apraxia. Having had a child with developmental and language delays, she understands how therapy for any child with communication challenges needs to include the family. She believes that the most effective treatment model for young children includes building relationships and working in partnership with parents and teachers in a child’s daily life to help that child learn to communicate effectively.
Cindy received her Master of Science Degree in Speech/Language Pathology from
the University of Rhode Island. She holds her national certification from the American Speech-Language Hearing Association (ASHA) as well as North Carolina state licensure. She is also an active member of ASHA, The North Carolina Speech, Hearing & Language Association andNorth Carolina Association of Supervisors in Speech-Language Pathology and Audiology.
Christy Johnson, MS, CCC-SLP
Christy is the owner of Wake Pediatric Speech Therapy. She holds her national certification from the American Speech Language and Hearing Association and has her license to practice in the state of North Carolina. Christy obtained her Bachelor of Arts degree in Speech Communications from the University of North Carolina at Chapel Hill and went on to also obtain her Master’s Degree in Speech and Hearing Science from UNC-CH. She has fifteen years of experience working with preschool through middle school age children with varying speech and language needs. Her areas of interest include early intervention for toddlers and preschoolers, expressive and pragmatic therapy for children with autism spectrum disorder, treatment of articulation, receptive and and expressive language skills. She was recognized as Outstanding Young Alumni from UNC-CH School of Education in 2006 for her work providing speech and language therapy services to children in the educational setting. She has a passion for working together with families to watch children learn, grow, and achieve their goals!
Christy establishes close relationships with the families she serves. A big part of our philosophy at Wake Pediatric Speech Therapy is parent participation and education. Christy helps teach families how to turn everyday routines into a language rich experience for their child.
Gloriann Favale, MS, CCC-SLP
Gloriann has over 17 years experience working as a Speech Language Pathologist. She obtained her B.A. in Speech Communications from St. Joseph's College and her M.S. in Speech Pathology from CUNY Brooklyn College. She is certified by the American Speech Language and Hearing Association and is licensed to practice Speech Pathology in New York and North Carolina. Additionally, Gloriann holds her permanent teaching certification in New York as a Teacher of the Speech and Hearing Handicapped. She has worked in a variety of settings, including both private and public schools as well as clinics. She ran her own private practice for over 10 years, servicing primarily preschool and school aged children. Gloriann also served as a Clinical Instructor at Adelphi University in Garden City, NY for 2 1/2 years.
As the older sibling of a brother with cerebral palsy, Gloriann knows just how great an impact communication delays can have not only for a child, but for their family as well. Her personal perspective and empathy combined with her professional expertise has allowed Gloriann to work effectively with children with a variety of communication disorders, including but not limited to: dysphagia, augmentative and alternative communication (AAC), auditory processing disorders, attention deficit disorder, autism spectrum disorder, articulation and phonological disorders, and receptive and expressive language delays. Gloriann also uses her personal and professional experience to establish a bond with each and every child and family, which she feels fosters the child's progress that much more.
Gloriann lives in Apex with her husband, 2 children, and their numerous adopted pets.
Liz Thornton, MS, CCC-SLP
Liz received her Bachelor of Science in Child Development from Knox College in Galesburg, IL. After coordinating the pre-Kindergarten program at the Emory University Autism Center, she continued her education with a Masters of Science in Speech Language Pathology from Northwestern University. She holds her national certificate from the American Speech Language and Hearing Association and is licensed to practice in the state of North Carolina. She has broad experience in the pediatric population ranging from 4 months to 21 years. She enjoys working with a variety of diagnoses including apraxia, articulation disorder, cleft palate, cerebral palsy, cognitive-linguistic impairment, and developmental delay. Liz loves working in a variety of areas of speech pathology but particularly enjoys the early childhood and preschool ages. She is a lifelong-learner and is always eager to continue her education in order to provide high-quality treatment. Liz enjoys involving families in therapy sessions and providing training in order to promote generalization. .
Liane Rudd, M.S. CCC-SLP
Liane is originally from Pennsylvania but has lived in Raleigh for over twenty years. She graduated from Bloomsburg University with a Bachelor of Science degree in Communication Disorders and obtained her Master of Science degree in Speech Language Pathology from Nova Southeastern University.
Liane has years of experience working with children with a variety of communication disorders in multiple settings. She thoroughly enjoys working with the preschool age population and her areas of interest include the treatment of receptive/expressive language delays, pragmatic/social skill deficits, and articulation/phonological disorders. She believes in a team approach involving the parents and caregivers to ensure effective communication skills for the child. She looks forward to working with you and your child!
Liane is licensed by the N.C. Board of Examiners for Speech Language Pathology and has her national certification from the American Speech Language and Hearing Association. She lives in Raleigh with her husband and two sons. .
Kristen Lynch, MS, CCC-SLP
Kristen received her Bachelor of Science in Communication Disorders from Armstrong Atlantic State University in Savannah GA in 2013 and her Master of Science in Speech Language Pathology from the University of North Carolina at Chapel Hill in 2015. She currently lives in Cary NC with her husband and two dogs.
She has experience working with children ages 1-13 with a variety of diagnoses including language disorders, developmental delays, articulation/phonological disorders, fluency, autism spectrum disorders, apraxia of speech, ADHD, and cleft lip and palate. Her passions include collaborating with caregivers to build communication and language skills in young children. She enjoys planning and executing functional therapy sessions to target skills the child can use in their daily routines.
Kristen is licensed by the N.C. Board of Examiners for Speech Language Pathology and has her national certification from the American Speech Language and Hearing Association.
Lisa McCall, MS, CCC-SLP
Lisa earned her master’s degree in speech-language pathology from James Madison University in Harrisonburg, VA. She has over twenty years of experience working in various settings, including brain injury rehabilitation settings, home health care, nursing homes, the school systems and private practice. She has worked with both adults and children, and has specialized in early intervention in private practice since 2005. Lisa’s main areas of expertise and passion are early intervention; developmental apraxia of speech; autism spectrum disorders; articulation delays; and expressive and receptive language delays. She has personal experience with auditory processing disorders, since her own child has an auditory processing disability. Lisa has a real passion for making sure the whole child is looked at and making sure that each child is getting the services they need and are entitled to in the public school systems. Lisa is a member of the North Carolina Speech Language Hearing Association and is certified by the American Speech-Language-Hearing Association. She loves spending time with her husband Roy, her children, Lauren and Caleb, and her two dogs, Eli and Hokie.
Amanda Dreier, MS, CCC-SLP
Amanda Dreier has over a decade of experience working with children with a variety of communication disorders in both public school and private practice settings. She has expertise working with receptive and expressive language deficits, pragmatic language (social skills) deficits, and speech impairments including articulation, phonological, and motor-based speech disorders (developmental dysarthria, childhood apraxia of speech). Amanda spent her first six years working in the Boston area where she started her own private practice. In 2014, she relocated with her family to the Triangle area and began working at Wake Pediatric Speech Therapy soon after. Amanda values parental involvement and strongly believes that successful speech therapy involves the whole family. She strives to make therapy fun and highly contextual whether that be play-based for younger children or academically-based for older children.
Amanda received her Bachelor's degree from Syracuse University and her Master's of Science degree in Communications Sciences and Disorders from Emerson College. She is licensed at the state and national levels.
Amanda lives with her husband and two young children in Cary. She looks forward to working with you and your child!
Stewart Mason, MS, CCC-SLP
Stewart received her Bachelor’s degree in Communication Studies from The University of North Carolina at Chapel Hill and her Masters degree in Communication Disorders from North Carolina Central University. Before attending graduate school for speech therapy, Stewart gained valuable experience working as a group home manager for adults with various disabilities. This work experience fueled her decision to pursue a career as a Speech Language Pathologist.
Stewart has seven years of experience providing therapy across diverse environments including clinical settings, daycares, home settings, adult rehabilitation facilities, acute care, public school systems, and private settings. Her clinical experience includes diagnosis and treatment of clients with a variety of disorders and/or diagnoses including: Autism Spectrum Disorders, articulation/phonological disorders, Apraxia of Speech, cognitive delays, Down syndrome, pediatric developmental delays, pragmatic/social skill deficits, fluency disorders and expressive and receptive language delays.
As an older sibling of a brother with Down syndrome, Stewart has the unique perspectives of both family and professional roles within the rehabilitative process. It is her belief that all children and adults alike, regardless of ability, should be able to demonstrate functional communication skills. Therefore, she has a passion for her clients to apply pragmatic and functional social skills learned in therapy that will serve as valuable tools throughout their lives.
Stewart is licensed by the Board of North Carolina for Speech Language Pathologists and Audiologists and the Department of Public Instruction. She has her certificate of clinical competence from the American Speech Language Hearing Association. She and her husband currently live in Raleigh, NC.
Jessica Boylan, MS, CCC-SLP
Jessica received her Bachelor’s degree in Communication Science Disorders in 2006 from Penn State University and then went on to obtain her Master’s degree in Speech and Language Pathology from Fort Hays State University (in Kansas) in 2010.
Jessica has several years of experience working with children ages 2 – 16 within the school and private settings. She has experience with receptive/expressive language delays, pragmatic/social skill deficits, various communication devices, motor based speech disorders (apraxia) and articulation/phonological disorders. She has a passion for working with preschool and elementary aged children and giving them the skills they need to communicate in every day settings.
Jessica is licensed by the N.C. Board of Examiners for Speech Language Pathology and has her national certification from the American Speech Language and Hearing Association. She has lived in Raleigh for the past 4 years and loves it!
Jennifer Bennett, MS, CCC-SLP
Jennifer received her bachelor’s degree from Bridgewater State University in MA and her master’s degree from Southern Connecticut State University. She has over 16 years experience working as a speech-language pathologist. Her true passion is working in early intervention using a family-centered approach. Jennifer believes that early intervention is key to providing a foundation for building strong communication skills. Whether services are provided in the home or daycare setting, family involvement and a fun-learning atmosphere are priority.
Jennifer has expertise in evaluating and treating children who have delays or disorders in the areas of receptive and expressive language, articulation and phonology, fluency, social skills, and cognition. She also has experience with behavior modification, discrete trail instruction (DTI), and providing services for English language learners, and children with developmental apraxia of speech, autism, and developmental delays. Jennifer has specialized training in PROMPT, Picture Exchange Communication System (PECS), and autism spectrum disorders.
Jennifer is licensed by the N.C. Board of Examiners for Speech Language Pathology and is nationally certified by the American Speech-Language-Hearing Association.
Ashley Downs, MS, CCC-SLP
Ashley grew up in Garner, NC and graduated Summa Cum Laude from East Carolina University with a Bachelor's degree in Communication Sciences and Disorders. She then continued her education at ECU to earn a Master's degree in Speech and Hearing Sciences. She currently lives in Holly Springs with her husband, son, and dog.
Ashley is licensed by the N.C. Board of Examiners for Speech Language Pathology and has her national certification from the American Speech Language and Hearing Association. She has experience working with a wide range of ages, from 1 year old to adults. She has worked in various settings including schools, daycares, homes, private clinics, and hospitals. She especially enjoys early intervention and working with young children and their families. She has provided diagnosis and treatment of a variety of disorders including receptive and expressive language deficits, aritculation disorders, apraxia, fluency disorders, pragmatic language deficits, and reading difficulties. Throughout her clinical experience, she has developed a strong passion for partnering with families to provide training and education on how to promote a rich environment for speech and language development. As the family member of 2 brothers who experienced severe communication deficits, she knows how important it is to provide support to both the child and their caregivers. She believes that communication is the most empowering tool that we have, which is why she loves her profession and can't wait to meet you and your child!